![]() ![]() I used my cell phone and tried calling the desk again so we didn't have to tackle all the potholes and that worked. Housekeeping left them in front of our room door, knocked and left. When housekeeping brought us the rags, there was one real rag and 4 cut up strips of towel. So we had to travel back over to the main building and tell them. The room didn't have wash rags in it so when I tried calling the front desk from the phone in our room, it didn't recognize their number. ![]() The pictures on- line are not what you actually see at the main hotel. Be careful trying to get anywhere around the hotel. The roads at the property had so many potholes. Bugs and spiders every day in our room beacuse we were in the woods. You had to leave the main building and drive around back on crappy roads just to get to our room because the elevator didn't work to that level.The main doors didn't even shut the whole way. The room they put us in was supposed to be a new add-on building. Im in the middle of playing telephone with them and soon my creditcard company Well its 2 weeks later and it never was comped. Next day i complained again and was given free water park tix and was told our first night would be comped. We had to flag down the only guy working the lodge to get our items. Next day we went to the desk in person to complain and was told the same sorry and someone would fix this story but in the 2 hours we were out for no one ever came to our room to fix the problems with not having things or or door not locking. When we went to call them our phones werent working and they werent even answering the phone when we used our cell phones now ( this became a theme all weekend) And to top it off they laughed about the situation. We had to drive to the front desk our self to get new keys. We both called the front desk for 2 hours to be told someone was coming to guve us our actual room keys. ![]() The shock on outs and their faces were amazing. Once we got the keys after a long check in we find out that someone is booked in the room they gave us. Was waiting for like 40 mins thru the process. The lakeside area bar and tge water park and the 1 helpful dude in our lodge. First things first let me start with the good. Please note, the maximum occupancy for each room includes, adult and children.Mannn. The hold will be released upon check-out pending any incidental charges. Please note, at check-in an authorization will be held for all payments made by credit or debit cards. ![]() Water park access is available at a surcharge. The water park is open Friday through Sunday. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A damage deposit of USD 100 is required on arrival. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that all Special Requests are subject to availability and additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. This procedure is carried out within several minutes without fees during the payment for the booking. We offer you to book Split Rock Resort with the help of our website. Accommodation also provides unique facilities for guests: fireplace. There are rooms with view on the lake, garden view. A wide range of facilities is offered here: air conditioning, hairdryer, spa bath, ironing facilities, coffee machine, clothes rack, telephone. The following categories of rooms are available for you: suite, double, twin/double, villa. A few words about accommodationįor guests, accommodation are offered 11 rooms in the resort. You can pay for services using these types of bank cards: American Express, Visa, Mastercard, Diners Club, PIN, Discover.Īccommodation staff talk in English. All the fans of active leisure can use the tennis court. You can amuse your leisure in the game room. There is a restaurant functioning where you can order delicious dishes and beverages. There are trails equipped nearby with sports gear rental services for all the skiers and snowboarders. Guests are provided with Internet access. Those who are used to keeping their bodies in shape even during vacations can attend a fitness center. There are conference and banquet halls on the territory. The resort is just in 31.7 km from the Wilkes-Barre/Scranton International Airport. 3 stars Split Rock Resort is ideally situated at 100 Moseywood Road in Lake Harmony just in 3.2 km from the centre. ![]()
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